Privacy Policy

1. Introduction

Welcome to VINE Grape Leaves Restaurant Company ("we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, and share your information when you use our chocolate customization app ("App") and website. By using our services, you agree to the terms outlined in this policy.

2. Information We Collect

Personal Information:

To ensure order delivery and secure transactions, we collect your name, phone number, and address. This information is provided directly by you during the account registration and order placement process.

Verification Information:

We may use OTP (One-Time Password) verification via your phone number to confirm your identity and provide account security.

3. How We Use Your Information

• Process and deliver your chocolate orders.
• Communicate order updates and important information.
• Ensure security and prevent fraud via OTP authentication.
• Improve and personalize our services based on user feedback.

4. Sharing Your Information

We value your privacy and do not sell, rent, or share your personal information with third parties, except in the following cases:

Service Providers:

We may share your data with trusted partners who assist in order fulfillment and delivery, as needed.

Legal Requirements:

We may disclose your information if required by law or in response to valid legal requests.

5. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, loss, or misuse. However, please note that no method of electronic storage is entirely secure.

6. Retention of Information

We retain your information as long as necessary to provide our services or as required by law. If you delete your account, we will delete your information unless retention is required for legal obligations.

7. Your Rights

• Access, update, or correct your personal information.
• Request deletion of your personal information.
• Object to or restrict certain data processing practices.

8. Children's Privacy

Our services are intended for individuals aged 18 and above. We do not knowingly collect personal information from children.

9. Changes to this Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and the "Last updated" date will reflect the latest revision.

10. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at: